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Learn2Serve Florida Responsible Vendor Training


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$15.00 per training

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Description
This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.

Course Objectives
At the conclusion of this course, you should be able to:
  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller's role in the enhancement of public safety.
  • Discuss the seller's responsibilities and obligations under the law.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs.
  • Recognize intoxicated individuals.
  • Refuse a sale to someone with little conflict.
  • Prevent disturbances in the establishment and handle difficult situations.
  • Check IDs accurately, and recognize clues for when an individual is using a fake ID.
  • Recognize second-party sales.

Topics Covered
Lesson 1: Introduction
Lesson 2: How Alcohol Affects the Body
Lesson 3: Recognizing Intoxicated Customers
Lesson 4: Preventing Disturbances
Lesson 5: Minors and Liability
Lesson 6: How to Refuse a Sale

Final Exam
No
Certificate
Yes
Average Rating
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Lesson 1: Introduction Chapter 1

Lesson 2: How Alcohol Affects the Body Chapter 2

lesson 3: Recognizing Intoxicated Customers Chapter 3

lesson 4: Preventing Disturbances Chapter 4

lesson 5: Minors and Liability Chapter 5

Lesson 6: How to Refuse a Sale Chapter 6